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Nelnet IT DevOps Support Engineer in Lincoln, Nebraska

Nelnet is a student loan servicer that's grown into a fiber internet pioneer, real estate investor, and software provider. But that's just the beginning. With 6,500 associates and growing, we take our business wherever superior customer experiences and ingenuity are needed.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

Work in the support engineering DevOps and infrastructure areas of our applications that will used by millions of active users every day - Support reliability, scalability, and performance - Tackle problems relating to critical services and support problems – DevOps Engineer with a background in supporting an IT Operations group into a DevOps culture while maintaining a high focus on security compliance. The DevOps Support Engineer will work with teams on adopting DevOps practices to adhere to compliance programs such as SOX, ACH, and PCI while also acting to drive change and innovation in our applications, systems, and processes.


Three to five years of applicable industry experience preferred.


  1. A deep, technical understanding of the intersection of development and operations and incorporating security best practices into every phase of the SDLC.

  2. Practical experience in transitioning development and infrastructure from on-prem to a cloud focused microservices model with 5+ years of AWS/Azure experience.

  3. Hands on experience optimizing DevOps processes and influencing organizational adoption of DevOps culture.

  4. Experience with PCI, ACH, SOC 1 SSAE 18, SOX, and GDPR compliance.

  5. Strong interpersonal skills with the ability to effectively communicate to both technical and non-technical personnel at all levels of the organization.

  6. Significant experience with IT Operation, Analytics, and ITSM tools (Splunk, Datadog, ServiceNow, PagerDuty etc.).

  7. Experience in the Value Stream Map creation process.

  8. 3+ years of experience with Kubernetes.

  9. Is a great problem solver who takes pride in their work

  10. Enjoys building scalable and resilient systems

  11. Has experience with automation and configuration management tools

  12. Understands server security concepts and implementations

  13. Has created and worked with microservice infrastructures; -

  14. Ideally has some experience deploying solutions to enterprise clients.

  15. U.S. Citizen

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK ( .

Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Nelnet Corporate Recruiting.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or .

Nelnet is a Drug Free and Tobacco Free Workplace.

Nelnet is a leading student loan servicer – but we’re even more than that. We’re a professional services company, telecommunications innovator, and K-12 and higher education expert (and that’s just the shortlist). For over 40 years, we’ve been serving our customers and making their dreams possible.

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